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Disconnections and Server Feedback

Hisuinoi

New member
Hello Quinfall team,
I am a German player, my English is not the best and use deepl as a translation aid and hope that everything is understandable.

I love the basic idea behind the game, the story with the portal island and the mage. I think the battle system is okay, although it certainly needs some optimization.

Let's get to the main problem. The problems with the server.
I get various error messages, since I play in German I'll just write the approximate with the translation.

- Connection timeout: Timeout code 01 *the most common error*

The following errors also occur occasionally:

- UDP/TCP problems
- Alleged port problems

In addition, I wanted to play on the server again tonight, as it worked relatively well the last two nights. Even though the monsters didn't drop any loot, the rest worked relatively well and reliably.

BUT tonight was the worst night so far.
I came to the server 3-4 times and only stayed for a few minutes.
Then got kicked out directly with disconnections.

Whereby I was often able to play for 1-2 hours during the day at certain times without problems. e.g. Yesterday evening I finally got back in, hadn't been able to get in since 15:20 from the server restart.

Then everything worked, monsters dropped loot.
But unfortunately it didn't last long.

In contrast to other players, I really believe in this game.
And I hope you manage to get the server problems under control this week.

I ask you for the following:


If you can't manage with the one EU server I'm playing on and you add more servers, you have to work on it so that significantly more players can play on it. Under 1000 players or so, is already very little.

You could make a character menu for each region and transfer the characters there if there are several EU servers.
These EU servers are connected to each other so that the guilds are available everywhere.

This way, if an EU server is overcrowded, you could switch to another one. Similar to Black Desert Online, this is the best server structure without exclusions!

Please add a queue, always this clicking and error messages are annoying. :)


I believe in you developers!

When the servers are stable, I can concentrate on the next constructive feedback that will make Quinfall a really cool mmo^^
 

Hisuinoi

New member
First of all, thanks for the integration of the queues, I think it's really great.
There are still some improvements to be made.

There are times when you are simply thrown into the main menu and then start all over again in the queue.
Earlier I was very lucky, I was in position 150 in the menu, but then got straight into the game without a queue.

But I also noticed that people were kicked from 600 to 10 and then back to the very end. I don't like that.
That would have to be improved somehow so a short possibility so 1 minute to rejoin the queue.

Thanks for your work developers.
 

Hisuinoi

New member
I have to get back to you now, so let's start with the EU server.
Wanted to get back on it was about position 600 around noon today. Now about 15 minutes ago I was at position 100, was thrown into the menu.

Then I was suddenly at position 19xx, then it was corrected downwards to 10xx...

I really don't feel like it. :(
This is very annoying, hope you are still working on it, a better queue.
Let's see maybe I can play tonight.